Sheraton Surabaya Hotel & Towers

4.3 (141 reviews)

Location Jalan Embong Malang 25-31, Surabaya, JI, 60261, Indonesia   •  Weather:    •   Local Time:     •  Phone: (62)(31) 5468000  

4.3

Lobby Area Sheraton Surabaya Hotel & Towers
Rubiyem

Superb service at the Club Lounge.

Club Room
morris75

Excellent services and roomy.

Deluxe Room
SOON

friendly and nice especially from the Club Lounge.

Kendedes Pool
Rubiyem

Superb service at the Club Lounge.

Premium Deluxe Room
Rubiyem

Superb service at the Club Lounge.

Junior Suite
morris75

Excellent services and roomy.

Club Lounge
Rubiyem

Superb service at the Club Lounge.

Kafe Bromo - All Day Dining
SOON

friendly and nice especially from the Club Lounge.

Deluxe Suite
morris75

Excellent services and roomy.

Executive Suite
Rubiyem

Superb service at the Club Lounge.

Kawi Lounge
SOON

friendly and nice especially from the Club Lounge.

Kawi Lounge - Bar Area
Rubiyem

Superb service at the Club Lounge.

Lung Yuan Chinese Restaurant
SOON

friendly and nice especially from the Club Lounge.

Royal Suite
SOON

friendly and nice especially from the Club Lounge.

Presidential Suite
morris75

Excellent services and roomy.

Sheraton Grand Ballroom
Rubiyem

Superb service at the Club Lounge.

Sheraton Fitness
SOON

friendly and nice especially from the Club Lounge.

Sheraton Residence Living Room
Rubiyem

Superb service at the Club Lounge.

Sheraton Residence Room
Rubiyem

Superb service at the Club Lounge.

Meeting Set up
morris75

Excellent services and roomy.

Reserve Your Stay
Check in
Check out
Check in
Check out
1 Room, 1 Adults, 0 Children

Rooms
- 1 +
Adults / Room
- 1 +
Children / Room (Age 0 - 12)
- 0 +

Your Home in the Heart of Surabaya with Direct Access to Tunjungan Plaza

If you seek typical East Java hospitality and luxury, look no further than Sheraton Surabaya Hotel & Towers. If you are looking for an ideal place to meet in the heart of Surabaya city centre, you'll find that here as well. We are ideally situated in the heart of the vibrant business and commercial districts, just steps from the most famous malls in East Java and a few minutes away from the convention centre.

Why book with us?

Get these exclusive SPG® member benefits:

  • Best Rates
    Guarantee
  • Earn
    Starpoints
  • Free
    WiFi

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Special Offers

View All 6 Offers

View All 6 Offers

Special Offers

View All 6 Offers

Surabaya Sparkling Package (Our Special Offer This Month)

May is the month of endless festivities. Our compelling Surabaya Sparkling Packages will complement your stay. Full Details

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Steamboat Delight

Enjoy our 3 choices of broth: tom yum, miso and sichuan along with your favorite steamboat items such as seafood, meat, noodles, vegetables and more. Full Details

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East Java Food Corner at Kafe Bromo

Experience the culinary richness of Surabaya. Take time to stop by at the Indonesian Corner in Kafe Bromo during dinner time. Embrace the culture, embrace the taste. Full Details

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Wine Gathering

Escalate your social event experience with an array of fine wines and don't forget to bring your peers along. The more the merrier! Full Details

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Innovative Meeting Package

Enjoy live cooking stations during meeting breaks and let the culinary savvy please your senses with five-star quality menus. Full Details

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Wedding Package 2016

Working with our Wedding Specialists you will create the fairy tale wedding you've always envisioned, choosing the ceremony, reception, menu of your dreams. Full Details

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Birthday Package

Because every birthday is a new milestone, we will make sure that you get the best. Full Details

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Sheraton VIP Club

Sheraton VIP Club is designed for you to explore and enjoy our facilities with loads of benefits in one card. Full Details

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Massage Treatment

Enjoy the moment. Find your glow. Our signature treatments are designed to brighten your look and your mood. Full Details

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Sheraton Fitness Membership

Work out on your schedule with flexible hours and state-of-the-art equipment at Sheraton Fitness. Full Details

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Cause for Celebration

From hosting small meetings to organizing a gala dinner, our versatile ballroom or function rooms can be designed to satisfy any occasion with custom-designed set-ups. Full Details

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Dim Sum Selections

A single bite is never enough, as the delicacy of our dim sum will make you crave for more. Enjoy your privilege as VIP Club member or SPG member, and get more discount! Full Details

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Women on Wednesday (WOW)

It's ladies time! Enjoy special offer for ladies only every Wednesday at Kafe Bromo and La Patisserie. Full Details

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Airport Transfer

Allow us to ease your journey from or to the airport with our cars fleet. Reserve a one way airport transfer now at only IDR 460,000 net per way. Full Details

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Special Offers

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Guest Reviews

Hear from our guests about their stay from 141 verified guest reviews

Authentic Reviews

91%of our guests
recommend this hotel

Spuller

The hotel is accessible next to a shopping mall. The staff is pleasantly courteous and pleasant. Breakfast was a good spread at Bromo Restaurant and I particularly like their cucumber juice concoctions! The Sheraton Club lounge was a good refuge for drinks and snacks after a whole day out touring the city. The gym was modern and fully equipped. I didn't like the pool layout though as it was next to the restaurant, hence less privacy. Overall, I really enjoy staying here and I think this is the best Sheraton in Indonesia.

Read More Reviews

4.3 /5

  • Room Comfort

  • Hotel Staff

  • Quality of Sleep

  • Facilities

  • SPG Recognition

  • Food & Beverage

Rooms & Suites

Deluxe Room

36 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Premium Deluxe Room

36 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Club Room

36 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Junior Suite

42 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Deluxe Suite

64 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Executive Suite

80 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Royal Suite

120 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Presidential Suite

240 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Deluxe Room

36 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Premium Deluxe Room

36 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Club Room

36 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Junior Suite

42 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Deluxe Suite

64 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Executive Suite

80 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Royal Suite

120 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Presidential Suite

240 m

Sleeps 2
Maximum Adults/Children
Adults 2
Children 0

Hotel Information

  • Check in time: 2:00 PM
  • Check out time: 12:00 PM
  • Complimentary WiFi service is available at the Lobby area & Guestroom
  • Valet Parking (In-stay guest): Rp. 50.000 (weekends & weekdays)
  • Valet Parking (Non-stay guest): Rp. 50.000 (weekdays) and Rp. 100.000 (weekends)
  • Valet Parking (Event's guest) Rp. 50.000 (weekends & weekdays)
  • SPG Category 2

Our Location

Let's Explore the City

Known as the 'City of Heroes', Surabaya treasures many cultural interests and heritage buildings, which portray its rich historical past. A journey to the second largest city in Indonesia will enchant business and leisure travelers who will enjoy exploring the region's vast history and vibrant social activities.

Get Directions

What's Nearby

  1. Juanda International Airport
  2. 15 Palms
  3. Colors Pub & Resto
  4. Jimmy's
  5. Our Bar
  6. Genteng Traditional Market
  7. Pakuwon Golf & Family Club
  8. Surabaya Night Carnival
  9. Surabaya Town Square
  10. Taman Safari II Indonesia
  11. Ampel Mosque And Arabic Quarter
  12. Bromo Mountain
  13. Bungkul Park
  14. Cak Durasim
  15. Kenjeran Park
  16. Sendang Biru Beach
  17. Slopeng Beach
  18. Surabaya Zoo
  19. Suramadu Bridge
  20. Balai Pemuda
  21. Batu Secret Zoo
  22. Heroes Monument
  23. House of Sampoerna
  24. Jalesveva Jayamahe Monument
  25. Jatim Park I
  26. Jatim Park II
  27. Museum Angkut+
  28. Submarine Museum
  29. Gubeng Stations
  30. Purabaya Bus Station
  31. 1914 Restaurants
  32. Citrus Lee
  33. Cocari Restaurant
  34. de Soematra 1910
  35. Domicile Kitchen & Lounge
  36. Holycow by Chef Afit
  37. Kwetiau Apeng
  38. La Rucola
  39. Layar Seafood Restaurant
  40. Madame Chang
  41. Airlangga University
  42. ITS
  43. Ciputra World
  44. Grand City
  45. Tunjungan Plasa
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How To Get Here

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Food & Drink

Mixed of Local and International Taste

Local tradition meets modern imagination in our kitchens. Experience a fresh take on signature dishes with our innovative small plate menu.


  • Kafe Bromo
  • Lung Yuan Chinese Restaurant
  • Kawi Lounge
  • La Patisserie
Kafe Bromo - All Day Dining
Restaurant

Kafe Bromo

0315468000

Lung Yuan Chinese Restaurant
Restaurant

Lung Yuan Chinese Restaurant

0315468000

Kawi Lounge
Bar

Kawi Lounge

0315468000

La Patisserie
Bar

La Patisserie

0315468000

Hours Of Operation

Meetings & Events

Sheraton Grand BallroomSheraton Grand Ballroom
Sustainable Meeting Set-UpSustainable Meeting Set-Up
Sheraton Grand BallroomSheraton Grand Ballroom
Sustainable Meeting Set-UpSustainable Meeting Set-Up

A Brilliant Setting for Bright Ideas

When at Sheraton, you are always supported by state-of-the-art audio visual equipment and high-speed Internet access. Our enthusiastic associates and catering and convention centre executives will efficiently attend to all the details of your event so you can focus to what truly matters - your people.

  • Free Wireless High Speed Internet Access in Meeting/Event Facilities
  • 1 Grand Ballroom with the option of dividing the floor space into 3 smaller breakout rooms
  • 280 meter square Terrace Room with Direct Access to Kendedes Pool Bar
  • 5 meetings room that can accommodate up to 100 persons, located in Mezzanine Floor
  • Complete Audio Visual and Production Services